Non Personal Identifiable Information
When you visit the Kind Kitchen website or engage with us via social media, we may collect certain anonymous information about your visit. For example, we may monitor statistics including but not limited to the number of people that visit our website, peak hours of visits, from which domain our visitors arrive from and which browsers people use to visit these websites, as well as geographical locations, etc. In addition, we may also collect information about your browsing behaviour, such as the date and time you accessed the website, the areas or pages of the website that you visit, the amount of time you spend viewing the website, the number of times you return to the website and other click-stream data.
Kind Kitchen uses non-personal identifiable information for internal business and marketing purposes and to improve the user experience of our website. In accordance, we may use the information you provide for internal business purposes to monitor online trends and site traffic patterns to improve our services.
Personally Identifiable Information
Personally identifiable information refers to the information about you as an individual. This includes your name, telephone number, address, credit card details and billing information, email, profile information, and purchase history. It is entirely your choice whether or not to provide us with personally identifiable information, but please be aware that if you opt out of providing the information we request, you may be unable to use some of our services.
Feedback: If you contact Kind Kitchen to give us feedback or ask questions about our website or any services or products, we may store your communications, including any personally identifiable information you include in them, so we can effectively respond to you.
The purpose of collecting the above information is to serve you better and to provide you with a more personalised experience when you use our website. We may use your personally identifiable information in the following ways:
to respond to a request from you
to process and deliver your orders
to advise you about our new products/services/offers
to respond to your comments/feedback/questions
to contact you if necessary while processing an order
to generate web analytics to compile user data for marketing purposes.
We may also combine the personally identifiable information you provide us with other personal information about you (such as demographic and past purchase information) from our records and from other sources, such as address update services. We may use this combined information for future marketing initiatives and to help us improve our website and your overall shopping experience. We may share aggregate data about our customers with third parties, including advertisers and marketing partners. This information does not identify individual customers. We will NEVER EVER sell your data.
Kind Kitchen may also share your personally identifiable information with third parties that perform services for us. These companies and individuals are hired to perform functions on our behalf, such as fulfilling and processing orders and processing credit card payments. While such third parties may be provided with access to personally identifiable information needed to perform their function, they may not use or disclose such data for any other purpose. Additionally, our service providers are contractually required to maintain all the information collected for us in strict confidence.
For fraud protection and compliance with law, we may disclose any information, including personally identifiable information, that we deem necessary.
Protecting Your Security
We implement a variety of security measures when a user enters, submits, or accesses their information to maintain the safety of your personal information.
Any personal information we hold about you is stored and processed under our Data Protection Policy, in line with the Data Protection Act 1998 and GDPR, under English jurisdiction.
Information Contained in User Comments
Any information you submit in a user comment to be posted on the Kind Kitchen website or on the Kind Kitchen Facebook or Instagram pages, including any personally identifiable information, will not be treated as confidential and may be publicly disclosed.